San Bernardino County Code Enforcement has recently updated the phone number for residents to report short-term rentals that operate illegally or create a nuisance.
The updated toll-free number is 1-833-SBC-STR1 (833-722-7871). The previous phone number will no longer be active beginning November 2023.
In August 2021, Code Enforcement launched a new 24-hour complaint hotline to report illegal short-term rentals typically booked through vacation rental services such as Airbnb, Vrbo and Booking.com.
In addition to the phone number change, code enforcement officers are now available to respond to after-hours complaints on Friday, Saturday or county observed holidays from 5 p.m. to 3 a.m.
The new toll-free number is currently live and will be monitored 24 hours a day, seven days a week.
Airbnb – the primary company that short term rentals use in the hi desert – has a ban on all parties at their rentals. If you suspect a neighboring rental is having parties and rent the home through Airbnb – you can also submit a complaint through Airbnb’s website.
For more information about the San Bernardino County Code Enforcement Short-Term Rental program, please visit str.sbcounty.gov
