We all hope we never need to call 911, but if you do, managing editor Tami Roleff offers these tips for how you can help dispatchers…
Calling 9-1-1 can be intimidating, but try to stay as calm as possible. Be prepared to provide your name, phone number, address or location, and a detailed description of the incident or vehicle being reported. If the emergency involves a criminal suspect, be prepared to give a physical description. Wait for the dispatcher to ask questions, and then answer clearly and calmly. Listen carefully and follow all directions provided by the dispatcher. Remember, 9-1-1 is for life-threatening emergencies. Misusing 911 is punishable by a fine of up to $1,000.
TIPS ON HOW USE THE 9-1-1 SYSTEM
